Privacy Policy

Last updated: April 22, 2025

Introduction

This Privacy Policy describes how Cylonix ("we", "us", or "our") collects, uses, and protects your personal information when you use our application. We are committed to ensuring the privacy and security of your personal information while providing you with the best possible user experience.

Information We Collect

We collect the following types of information:

  • Device Information:
    • IP addresses
    • Device model information
  • Account Information:
    • Email address used for sign-in
  • Diagnostic Information:
    • Application logs for troubleshooting and support purposes
    • Error reports and performance data

How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our service
  • To authenticate users and manage account access
  • To provide technical support and troubleshoot issues
  • To improve our application's performance and user experience
  • To communicate with you about service-related matters

Diagnostic Logs

Diagnostic logs are collected to help us:

  • Analyze and fix application issues
  • Provide effective technical support
  • Improve application stability and performance

You can disable diagnostic log collection through the application settings at any time. Please note that disabling logs may limit our ability to provide technical support if issues arise.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Diagnostic logs are automatically deleted after 30 days unless needed for ongoing support cases.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate personal information
  • Request deletion of your personal information
  • Opt-out of diagnostic log collection
  • Request a copy of your personal information

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: